LEGAL REFERENCE

Hamari Privacy Policy ko samjhiye

b12 par aapka personal information aur gaming activity secure rahta hai. Hum batate hain ke hum aapka data kaise handle karte hain, kis cheezon ke liye use karte...

Encryption se protectedJazzCash aur Easypaisa secureAapka control, har waqt
b12 Hamari Privacy Policy ko samjhiye

Hamari privacy posture aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SUPPORT CHANNELS

Privacy ke sawaal ka jawaab payen

Live Chat Hamara support team 24/7 available hai. Koi bhi...
Email Support Formal data requests ke liye hamay email kar...
Account Settings Aapka account portal mein sab personal data visible...
CREDIBILITY MARKERS

Kyun aapka data b12 par safe hai

Encrypted Connections

Hamara platform SSL encryption use karta hai. Login se withdrawal tak sab data encrypted rahta hai.

Secure Payment Rails

JazzCash, Easypaisa, SadaPay aur Raast directly hamary payment gateway se connected hain. No middleman, direct verification.

No Third-Party Selling

Aapka gaming data marketing agencies ya advertisers ko sell nahi karte. Internal use hi hota hai.

Regular Audits

Hamara security infrastructure regular check-ups se guzarta hai. Vulnerabilities toh turant fix hote hain.

Pakistan Jurisdiction

Jahan local law ijazat deta hai wahan hum operate karte hain. Aapka account protected rehta hai.

Data Retention Limits

Inactive accounts ka data 2 years baad securely delete hota hai. Long-term storage nahi hota.

CONSISTENCY CHECK

Hamari privacy standards across platforms

01

Desktop Site

Full account privacy controls, data download, withdrawal history — sab visible aur editable hai desktop par.

02

Mobile App

Same encryption aur security desktop se. Mobile app par bhi aap settings change kar sakte ho.

03

Live Table Sessions

Sab live activity anonymously recorded hota hai. Aapka play history sirf aapke account mein visible hai.

04

Slot Room Logs

Slot game history 12 months rakhi jati hai aur aap download kar sakte ho apne records ke liye.

05

Sportsbook Bets

Sab sportsbook picks encrypted aur aapke account mein private rahte hain. Competitive intel protection.

06

Customer Support

Support team ko aapka data nahi dikta unless aap explicitly request karo data access ya deletion.

07

Third-Party Integrations

Hamara payment partners JazzCash, Easypaisa, SadaPay aur Raast ko sirf transaction confirmation milta hai.

VISIBILITY FEATURES

Privacy page ke elements jo aapko dikhai denge

Data Download Button Account settings mein 'Download My Data' option hai. Ek click...
Privacy Preference Panel Marketing emails, SMS notifications, aur analytics tracking ko toggle kar...
Activity Log Har login, withdrawal request, aur major account change ka timestamp...
Deletion Request Form Account permanently delete karna ho toh form submit karo. 30...
Payment Method List JazzCash, Easypaisa, SadaPay, Raast — sab linked accounts ek jagah...
Security Alerts Password change, new device login, aur withdrawal approval ke liye...

Privacy ke bare mein common sawaal

Nahi. Hamara payment processing system sirf transaction amount aur confirmation pass karta hai. Aapka JazzCash PIN, balance, ya other linked accounts ka data kabhi share nahi hota. Sab encrypted tunnels se guzarta hai.

Active account par sab history permanent rakhi jati hai. Agar account 24 months tak inactive rahe, toh data securely delete hota hai. Aap manually bhi apne older records delete kar sakte ho settings se.

Bilkul nahi. Aapki sportsbook bets, slot plays, aur live table activity purely private hote hain. Kisi ko analytics ya research ke liye anonymized data de sakte hain, lekin aapka name ya ID kabhi linked nahi hota.

Deletion request ke baad 30 days hote hain verification ke liye. Phir sab personal aur gaming data securely wipe hota hai. Legal records ke liye sirf hash stored rehti hai, actual data nahi.

Haan. Account settings mein 'Communication Preferences' mein sab email aur SMS notifications ko off kar sakte ho. Transactional emails (withdrawal confirmation, support replies) kabhi band nahi hote, bas promotional band hote hain.

Hamay sirf aapka Easypaisa phone number aur registered name chahiye verification ke liye. Balance, transaction history, ya linked cards ka data hamay nahi chahiye aur hum access nahi karte.

Haan. Major changes ke liye hum email notification bhejtey hain. Account dashboard par bhi 'Policy Updates' tab mein sab changes visible hote hain. Aap changelog dekh sakte ho.